Delivery & Returns

Standard Delivery

All Items Sent Signed For By Royal Mail (1st & 2nd class)

Between £2.50- £4.80

 

Free On All Orders Over £50.00

Return & Exchange Policy

 

covid-19 update

Royal Mail are still experiencing major delays at the moment. This is due to them having low staffing issues and a very high volume of post. They have said it is like a Christmas season everyday, so we do have to be patient with them during this time. We also know from experience that some people are only getting their post delivered once a week, unfortunately this is completely out of our hands so please ensure plenty of time when ordering for occasions. Unfortunately it is not normal times that we are living in at the moment so please allow extra delays with your mail. 

 

Personalised Items cannot be returned. Non-Personalised Items can be returned within 28 days of purchase for a refund .The returned item/items must be unused, and in a re-saleable condition. Please ensure that you package the goods securely and keep proof of posting.

You will have to pay for the return postage yourself. 

Once we receive your item/items you will be refunded as requested. If you have any further questions please contact us on: kidsandbibstoo@gmail.com